Refund policy
Returns
We accept returns of eligible items within 14 days of delivery.
To be eligible for a return, items must:
- Be unworn, unwashed, and unused
- Have original tags attached
- Be free of stains, odors, pet hair, or damage
- Be returned in their original condition
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Preorder items
- Clearance or sale items
- Seasonal or holiday merchandise
- Accessories, bows, headbands, socks, and hair accessories
- Personalized or custom ite
Refunds
Once your return is received and inspected, you will be notified of approval or denial of your refund.
Approved refunds will be issued as:
- Store credit
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or shipped incorrectly.
We recommend using a trackable shipping service, as Three Daughters & Co. is not responsible for returns lost in transit.
How to Start a Return
To request a return, please contact us within 14 days of delivery through:
- Facebook Messenger
- Email: 3daughtersco@gmail.com
Please include:
- Order number
- Item(s) being returned
- Reason for return
- Store credit